Building Corporate Training Standards & L&D Community of Practice
I established enterprise-wide training standards to unify learning quality, streamline onboarding, and ensure consistent development across teams. My framework strengthened alignment, improved training effectiveness, and created a scalable model for future organizational growth.
HealthRules Enterprise Training & Run-the-Business Transition
I led the enterprise HealthRules training strategy, designing role-based learning, guiding cross-functional stakeholders through multiple implementation waves, and creating a scalable run-the-business training model that strengthened system readiness across Medicaid, Duals, Claims, and Configuration teams.
SERVICES | EXPERTISE
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SERVICES | EXPERTISE |
Strategic Learning Leadership
Enterprise L&D strategy and annual planning
Work plan and portfolio management for L&D teams
Alignment of learning initiatives with organizational priorities and metrics
System & Role-Based Training
HealthRules & GuidingCare training strategy and execution
Role-based training design for operations, provider, claims, and configuration teams
Integration of system training into onboarding and cross-training programs
Leadership & Performance Development
CEO Roundtable design and facilitation
Performance management and competency training for leaders
Coaching for managers and trainers on communication, feedback, and development conversations
Organizational Development & Culture
Employee survey design, administration, and follow-up planning
Focus groups, engagement conversations, and development month initiatives
Partnership with DEIA and HR leaders to support inclusive culture and growth
Learning Operations & Standards
Corporate training standards, templates, and process documentation
Trainer handbooks, best-practice maps, and “one source of truth” for training roles and responsibilities
Learning governance and community of practice management.